Frequently Asked Questions

Detailed answers to all your questions about 95ko

Bonuses, deposits, withdrawals, VIP benefits, and account security — everything you want to know is laid out here in plain language.

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To make your experience at 95ko smooth, we have gathered the most frequently asked questions in one place. From VIP cashback to the steps for depositing via bKash, welcome bonus terms, and account security tips — everything is organised into the four sections below. If you cannot find your question, ask us directly in our 24/7 live chat.

VIP Benefits

👑 VIP Program

The 95ko VIP program has five tiers in total: Bronze (up to 0.3% weekly cashback), Silver (up to 0.6%), Gold (up to 0.9%), Platinum (up to 1.2%), and Diamond (up to 1.5%). As you move up each tier, the weekly cashback rate increases — meaning the more you play, the more you get back.

Moving up to a higher VIP tier depends on your regular gaming activity. The more games you play and the more active you stay on the platform, the sooner you get the opportunity to reach the next tier. Consistent and regular participation is the key to climbing from Bronze all the way to Diamond. Log in to your account to track your progress.

Each week, your cashback is calculated based on the total amount you have wagered, at the rate set for your VIP tier. At the end of the week, this amount is credited directly to your 95ko account. There is no separate application required to receive cashback — it is processed automatically.

In addition to weekly cashback, higher-tier VIP members receive priority customer support, early access to special promotions, and personalised offers. Diamond members enjoy the highest level of support and exclusive benefits that are not available to regular players.

For detailed terms and conditions regarding VIP tiers, please refer to the 95ko terms and conditions page. Generally speaking, staying regularly active and continuing to play makes it easier to maintain your tier. Extended inactivity may affect your tier — so staying active is the best approach.

How to Deposit Money

💳 Deposit Methods

95ko itself does not charge any deposit fees. However, your mobile banking service provider (bKash, Nagad, or Rocket) may apply their own transaction charges — these are determined by the rules of the respective app. Before making a deposit, confirm the applicable charges through your mobile banking app.

Log in to 95ko, select the "Deposit" option, and choose Nagad as your payment method. Send money from your Nagad app to the merchant number shown on screen, and enter the reference number in the designated field. Once the transaction is confirmed, your balance is usually updated within a few minutes. The minimum deposit amount is ৳100.

Log in to your 95ko account, go to the deposit section, and select bKash. Make a payment to the displayed number using your bKash app — use the "Payment" option, not Send Money. Note your transaction ID and enter it in the 95ko form. A minimum deposit of ৳100 is all that is needed to complete the transaction.

At 95ko, the minimum deposit amount for each method (bKash, Nagad, Rocket) is ৳100. For withdrawals, the minimum amount is ৳1,000. Withdrawal requests are generally processed within 1 hour, so your money reaches your mobile banking account quickly.

Yes, Rocket (Dutch-Bangla Bank's mobile wallet) is supported at 95ko for direct deposits and withdrawals. The process is the same as bKash and Nagad — minimum deposit ৳100 and minimum withdrawal ৳1,000. Withdrawals are typically completed within 1 hour.

Account Security

🔒 Security Tips

Your mobile banking PIN and OTP are completely personal. No 95ko staff member will ever ask for this information over phone or chat. If anyone requests such information, it is an attempt at fraud. If your PIN or OTP is leaked, both your account and your mobile banking could be put at risk.

Always check the address bar in your browser to confirm the URL is https://95ko.lat — it is safe only when both HTTPS and the correct domain appear together. Domains with altered spelling or changed characters (such as 95k0.lat or 95ko-bd.com) may be fake sites. If in doubt, access the site from a saved bookmark rather than typing directly into a search engine.

Use a password of at least 12 characters that combines uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !). Avoid passwords based on your date of birth or name. Do not use your 95ko password on any other site — a separate password for each account is the safest approach.

Yes. All data transfers at 95ko are secured with SSL (Secure Socket Layer) encryption, which protects information between your browser and our servers. Your personal and payment information is never sold to third parties. Read our privacy policy for more details.

Change your password immediately and contact 95ko via the 24/7 live chat or by email at [email protected]. Our support team is active around the clock in both Bengali and English. Reporting quickly makes it easier to secure your account.

Welcome Bonus

🎁 Bonus Questions

A wagering requirement means you must place a certain amount in bets before you can withdraw bonus money. At 95ko, this is calculated as 20 times the bonus amount only — not the deposited amount. Example: if you receive a ৳1,000 bonus, you need to wager ৳1,000 × 20 = ৳20,000 before you can withdraw winnings from that bonus.

When you open a new account and make your first deposit, the welcome bonus is applied automatically. You will receive a 100% bonus of up to ৳5,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, making your total balance ৳2,000; or depositing ৳12,000 gives a ৳5,000 bonus (the maximum cap), making your total ৳17,000.

Slot games generally contribute the most towards meeting the wagering requirement. The contribution rate for live casino games and sports betting may differ. For a clear understanding of specific games and their contribution rates, check the terms and conditions page or ask via live chat.

Yes, the option to cancel a bonus is generally available. However, cancelling a bonus will also cancel any winnings earned from that bonus. To find out the exact process and conditions for cancelling a bonus, check your account settings or contact the 95ko support team.

No, the welcome bonus applies only once per player and is available only at the time of the first deposit. If the same person attempts to claim the bonus by opening multiple accounts, it will be considered a breach of the rules and the accounts involved may be suspended.

For specific information about bonus validity periods, please refer to the 95ko terms and conditions. The general rule is that if the wagering requirement is not met within the designated time, the bonus amount is cancelled. It is therefore best to continue playing actively after receiving a bonus.

Have more questions? We are always ready

For any question or issue, the 95ko support team is by your side around the clock — in both Bengali and English.

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